POLICIES

Cancellation Policy:

Deposits are non-refundable under any circumstance. The shop requires at least 48 hours notice to make any changes to your appointment. Giving less than 48 hours notice for a cancellation will result in the forfeit of your deposit. If you cancel or do not show up to your appointment, your deposit will be forfeited. If you need to reschedule your appointment you may transfer your deposit over ONE time, as long as you give more than 48 hours notice.

New appointment date must be scheduled within 30 days from cancellation date, otherwise the deposit is forfeited.  It is your responsibility to reschedule within the 30 day time frame.  If you cannot make it to your rescheduled appointment your deposit will be forfeited and you will need a new deposit to book again. If you reschedule your 8-12 week follow-up to a later date you may be subject to 13 week- 9 month.

Lateness Policy:

I have a 15 minute late policy. Please call the shop if you are going to be late. Being more than 15 minutes late to your appointment may result in the forfeit of your deposit and cancellation of your appointment. A new deposit will be needed to book any appointments that were cancelled due to lateness. If you are traveling in from out of town please allow plenty of extra time to account for traffic and parking.

 

Rescheduling your initial appointment:

​In order to honor your initial deposit upon rescheduling, you must give at least 48 hours notice, otherwise your deposit will be forfeited. You are allowed one courtesy reschedule per deposit. New appointment date must be scheduled within 30 days from cancellation date, otherwise the deposit is forfeited.  It is your responsibility to reschedule within the 30 day time frame. If you cannot make it to your rescheduled appointment your deposit will be forfeited and you will need a new deposit to book again.

 

Rescheduling your complimentary touch up:

RESCHEDULING IS ONLY COMPLIMENTARY IF THE RESCHEDULED DATE TAKES PLACE WITHIN THE 8-12 WEEK PERIOD FROM YOUR INITIAL APPOINTMENT. Your first touch up appointment is booked immediately after your first service to ensure that you receive a touch up within 8 - 12 weeks. There are other clients that are also booking touch ups at that time, and appointments book quickly. If you wait more than a few days after your initial appointment to reschedule, it is not guaranteed that there will be a spot available within the 8-12 week time frame. IF THE RESCHEDULED DATE FALLS AFTER THE INITIAL 8-12 WEEK PERIOD, YOU WILL BE SUBJECT TO THE 13 WEEK-ONE YEAR TOUCH UP PRICING, AND A DEPOSIT OF $100 (+TAX) WILL BE REQUIRED TO RESERVE YOUR NEW APPOINTMENT DATE (deposit will be deducted from the final price of the application).

Booking your annual touch-up:

Please keep in mind that certain dates are reserved for initial appointments, initial touch ups and annual/additional touch-ups. Please call the shop 2-3 months in advance to secure an annual touch-up.

 

Previously Tattooed Brows:

I take correction and touch-up work on a very limited basis and require that anyone who has had their brows tattooed previously by another artist come in for a consultation before booking an appointment. If you book an appointment without disclosing previous cosmetic tattoo work your deposit will be forfeited and your appointment cancelled.